{"id":6420,"date":"2024-06-05T09:51:50","date_gmt":"2024-06-05T16:51:50","guid":{"rendered":"https:\/\/www.pendry.com\/west-hollywood\/?page_id=6420"},"modified":"2025-04-09T15:15:33","modified_gmt":"2025-04-09T22:15:33","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pendryhotels-staging.azds.com\/west-hollywood\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\n <\/div>\n \n \n <\/div>\n\n
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General<\/h2>\n

Where is Pendry West Hollywood located?<\/b><\/h4>\n

Pendry West Hollywood is located in the Hollywood Hills on The Sunset Strip. Our official address is 8430 Sunset Boulevard, West Hollywood, CA 90069.<\/span><\/p>\n

What is the closest airport? Do you offer airport transportation?\u00a0<\/b><\/h4>\n

Pendry West Hollywood is located about 14 miles from LAX.<\/span><\/p>\n

We do not offer airport transportation service. However, our concierge can make arrangements for any ground transportation in advance by calling (323) 918-3404<\/a>.<\/span><\/p>\n

Does Pendry West Hollywood allow pets?\u00a0<\/b><\/h4>\n

Pendry West Hollywood is a pet-friendly hotel. We welcome all domesticated animals for a fee of $150 per pet for your stay.\u00a0<\/span><\/p>\n

Is parking available at the hotel? <\/b>\u00a0<\/span><\/h4>\n

Valet parking is available at Pendry West Hollywood for a nightly fee of $70. Please contact the concierge for any questions (323) 918-3404<\/a><\/span>.<\/span><\/p>\n

Is there on-site charging available for electric vehicles?<\/b><\/h4>\n

Yes, we have <\/span>complimentary<\/span> on-site EV charging stations available for guest use.<\/span><\/p>\n

Is WiFi included in my stay?<\/b><\/h4>\n

High-speed WiFi for hotel guests to use throughout their stay is included as part of Pendry West Hollywood\u2019s amenity fee.\u00a0<\/span><\/p>\n

Does Pendry West Hollywood have accessible accommodations?\u00a0<\/b><\/h4>\n

Yes, Pendry West Hollywood offers ADA-accessible accommodations. To learn more, visit our <\/span>ADA Accommodations page.<\/span><\/a><\/p>\n

Does Pendry West Hollywood offer a shuttle service?\u00a0<\/b><\/h4>\n

Pendry West Hollywood\u2019s <\/span>Cadillac Ride & Drive Program<\/span><\/a> offers guests complimentary transportation within the vicinity of the property, which can be reserved by contacting our concierge at (323) 918-3404<\/a>.<\/span><\/p>\n

Are extra beds or rollaway beds available?<\/b><\/h4>\n

Yes, we offer rollaway beds in all accommodations except Queen Queen guestrooms upon request for a nightly fee of $50 + tax. Please contact the front desk at (310) 928-9000<\/a> for more information.<\/span><\/p>\n

Are cribs available?<\/b><\/h4>\n

Complimentary cribs are available upon request. Please contact our front desk at (310) 928-9000<\/a> in advance for more information.\u00a0<\/span><\/p>\n

Reservations\u00a0<\/strong><\/h2>\n

What time is check in at Pendry West Hollywood?<\/b><\/h4>\n

Check in is at 4:00pm at Pendry West Hollywood.<\/span><\/p>\n

What time is check out at Pendry West Hollywood?<\/b><\/h4>\n

Check out is at 12:00pm at Pendry West Hollywood.<\/span><\/p>\n

Do you offer early check in?\u00a0<\/b><\/h4>\n

Pendry West Hollywood offers early check in based on availability. If you plan to check in early, please contact our front desk team at (310) 928-9000<\/a> prior to your availability.<\/span><\/p>\n

Do you offer late check-out?\u00a0<\/b><\/h4>\n

Pendry West Hollywood offers late check out based on availability for a half-day rate after 3:00pm. Anything after 5:00pm incurs an additional night\u2019s fee. If you plan to check out late, please contact our front desk team at (310) 928-9000<\/a>.<\/span><\/p>\n

Is there a minimum age requirement to check in?\u00a0<\/b><\/h4>\n

Yes, there is a minimum age requirement to check in at Pendry West Hollywood. You must be 21 to check in.\u00a0<\/span><\/p>\n

What is the hotel cancellation policy?\u00a0<\/b><\/h4>\n

The cancellation policy at Pendry West Hollywood is specific to the reservation booked. To view or modify a reservation, please visit the <\/span>modify a reservation page<\/span><\/a> using the reservation number and email used at time of booking or contact us at (310) 928-6066<\/a>.\u00a0<\/span><\/p>\n

What does the amenity fee include?\u00a0<\/b><\/h4>\n

The nightly amenity fee includes the following hotel amenities:\u00a0<\/span><\/p>\n